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PRIVACY POLICY
Last updated: December 24, 2025
At Muevetucarroya.us, we value and respect the privacy of our users. This Privacy Policy describes how we collect, use, and protect personal information when users interact with us through WhatsApp and other digital channels.
1. Information we collect
We may collect the following personal information:
Name and surname
Phone number
Messages sent via WhatsApp
Information related to vehicle transport quotes, customer service, and service tracking
We do not collect financial, banking, or sensitive data through WhatsApp.
2. Use of information
The information collected is used exclusively for:
Provide customer service
Send vehicle transport quotes
Coordinate and follow up on requested services
Send service-related notifications
Muevetucarroya.us does not sell, rent, or share personal information with third parties for commercial purposes.
3. Using WhatsApp and Meta
Muevetucarroya.us uses the WhatsApp Business API, provided by Meta, to communicate with users.
Use of WhatsApp is also subject to Meta and WhatsApp's terms, conditions and privacy policies.
4. User consent
When starting a conversation with Muevetucarroya.us via WhatsApp, the user:
Authorize the use of your telephone number
You agree to receive messages related to quotes, customer service, and service follow-up.
You can request to stop receiving messages at any time.
5. Information preservation
Personal information will be retained only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
6. Deletion of personal data
The user can request the deletion of their personal data at any time.
To do so, you must send an email to:
Including:
Full name
Phone number (with country code)
Subject: “Data Deletion”
The application will be processed within a maximum of 30 days.
7. Information Security
Muevetucarroya.us implements reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
8. Changes to this policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page.
9. Contact
For questions related to this Privacy Policy, you can contact us at: